You never get a second chance to make a first impression, something that takes just one tenth of a second to form and is almost indelible once decided. Think about the last time you walked into any business, how did the reception area look; clean and tidy or dirty and disorganized If it was the former then the likelihood of you returning, and the business enjoying the benefit of your repeat business, is much higher than if the latter was in action.
To make sure that you make a great first impression you should start from the outside in. First of all ensuring that your windows and doors are clean is a must. Keeping sticky fingerprints and smears of dirt at bay can be a challenge but believe us, it's worth it!
Entrance Mats
Having a suitable entrance mat is essential to keeping your reception area spick and span. Not only do reception entrance mats scrape excess dirt off shoes and wick away moisture, keeping the floors safe and clean for longer but they can also be used to add a pop of colour to a monochrome reception area. For the perfect entrance we suggest sourcing an entrance mat that is non-slip and durable enough for the level of traffic that your office is subject to whether it's light commercial or heavy duty. Many mats come in sizes that mean they don't need to be installed by a professional which means that an entrance mat is one of the easiest and most cost-effective ways to keep your reception area tidy.
Reception Desks
The first port of call for any customer or visitor, having a well organised and stylish reception desk is vital. Many reception desks now come in modular sets that are completely customisable and can be constructed to create your ultimate reception area. Whether you need loads of storage, hatches for staff to move freely from desk to desk or wheelchair accessible desks, modular reception desks are not only practical but are high quality and durable too!
Reception Seating
If people are going to be waiting around for any length of time, a comfortable chair or sofa is a must-have. With so many options to choose from there are several key attributes that reception seating needs to have; comfort, durability and, of course, style. Whether it's a three piece leather suite or just a couple of tub seats arranged around a small table it's the little things that really make a difference.
Of course, a smiling face is also one of the most crucial tools in your arsenal so ensuring that you have happy staff to greet your customers is key.
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Karen is a content editor at The Workplace Depot
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